Pottery classes In - OC Santa Ana
WORKSHOP OR EVENTS ワークショップ
🚩
2231 W 5TH ST, Ste H,
Santa Ana, CA 90048
Phone: (909) 837 2222
E-mail: terraflow.shop@gmail.com
Frequently asked questions
What is the return policy?
Return & Refund Policy
All sales are final.
Due to the nature of our services and handmade ceramic work, we do not offer refunds or returns on:
Pottery classes, workshops, or course packages
Studio fees, firing fees, or material fees
Gift cards or class credits
Finished ceramic pieces once they have been fired
Class Cancellations & Rescheduling
Class bookings are non-refundable.
With at least 24–48 hours’ notice, a one-time rescheduling may be offered based on availability.
Missed classes or no-shows cannot be refunded or rescheduled.
Ceramic Work Disclaimer
Ceramics are inherently fragile, and results may vary. We are not responsible for:
Cracks, warping, glaze defects, or color variations
Damage occurring during drying, firing, or glazing
If a piece is damaged due to studio handling error only, store credit may be considered at our discretion.
For questions, please contact us at
📞 909-837-2222
📧 terraflow.shop@gmail.com
before making a purchase.
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How to Schedule Your Class
By Appointment Only
Please book your class online through our website.
After purchase, select your preferred date and time from the available schedule.
You will receive a confirmation email once your booking is completed.
For Class Packages (4-class / 10-class):
Appointments must be scheduled in advance.
Classes are subject to availability and must be used within the valid period.
Missed appointments count as used unless rescheduled in advance.
Need Help Scheduling?
Please contact us at
📞 909-837-2222
📧 terraflow.shop@gmail.com
Child Supervision Policy
For safety reasons, children under the age of 10 must be accompanied by a parent or legal guardian at all times while in the studio.
The studio is not responsible for injuries or damages resulting from lack of supervision.